• We’re here when you call.

  • Every step is second nature to us.

  • We give it our all to minimise downtimes.

High availability of your Priess + Horstmann system is our goal.

We have summarised the most important information so that you can contact the right experts for your request right away. Our own employees are available throughout Germany and in neighbouring EU countries for any necessary service and maintenance work.

Online and phone support*
during business hours

Phone +49 5734 9601-51
service@priess-horstmann.com
Available:
Mon – Thu 7.00 a.m. to 5.00 p.m.
Fri 7.00 a.m. to 4.00 p.m.

Online and phone support*
outside of business hours

Phone +49 5734 9601-120
Available:
Mon – Thu 5.00 p.m. to 10.00 p.m.
Fri 4.00 p.m. to 10.00 p.m.
Sat 7.00 a.m. to 12.00 p.m.
(subject to costs)

* Between Christmas and New Year’s Day, our service hotline is not staffed outside of business hours and only available to a limited degree in business hours.

Personal contacts

Sebastian Hoppmann

Sebastian Hoppmann

SUPPORT

T +49 5734 9601 43
E-Mai l: s.hoppmann@priess-horstmann.com

Lars Becker

Lars Becker

SPARE PARTS

T +49 5734 9601 65

E-Mail : l.becker@priess-horstmann.com

Andreas Hasfeld

Andreas Hasfeld

INSTALLATION AND COMMISSIONING/PLANNING

T +49 5734 9601 91
E-Mail : a.hasfeld@priess-horstmann.com

ONLINE ORDERS/INQUIRIES FOR SPARE PARTS

Our spare parts are sold throughout the world exclusively from Hille/Unterlübbe in cooperation with our dealers in the respective countries.

    Order form

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    Additional message

    I agree that my details from the order form will be collected and processed to answer my request.Note: Detailed information on the handling of user data and your right to object can be found in our privacy policy.

    Update, maintenance and service contract offers

    • Preventative service
    • Forward-looking maintenance planning
    • Options for tailor-made adaptation to the specific company situation
    • Software updates
    • Modernisation/replacement of units
    • Retrofitting/conversion, e.g. for new furniture fittings

    You’re interested in one of the above-mentioned services?
    Simply contact us! Phone +49 5734 9601 43 service@priess-horstmann.com